Return & Refund Policy
At House of Dipsa, we carefully inspect every piece before dispatch to ensure it reaches you in perfect condition.
Returns
Due to hygiene reasons and the delicate nature of fashion jewelry, we do not accept returns for:
* Change of mind
* Personal preferences
* Incorrect product selection by the customer
Damaged or Incorrect Products
If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery with:
* Order Number
* Photos of the product
* Photos of the packaging
Upon verification, we will offer:
* Replacement of the item (subject to availability), or
* Refund to the original payment method
Refund Processing
Approved refunds will be processed within 7–10 business days.
Exchange Policy
Exchanges may be considered only in cases where the product received is damaged, defective, or incorrect.
Non-Eligible Cases
Refunds or exchanges will not be provided for:
* Normal wear and tear
* Improper handling or storage
* Minor variations in color or finish
* Requests made after the reporting period
For assistance, please contact us at house.of.dipsa@gmail.com or +91 7021245927.