Shipping Policy

At House of Dipsa, we are committed to delivering your favorite jewelry safely and efficiently.

Order Processing

* Orders are typically processed within 2–4 business days after payment confirmation.
* During sales, exhibitions or festive periods, processing times may be slightly longer.

Shipping Timeline

* Mumbai: 3–5 business days
* Rest of India: 5–7 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions or unforeseen circumstances.

Shipping Charges

* Free shipping on orders above ₹999.
* A standard shipping fee may apply to orders below the free shipping threshold.

Order Tracking

Once your order is dispatched, you will receive tracking details via email, WhatsApp, or SMS.

Delivery Issues

If your package appears delayed, damaged, or lost in transit, please contact us and we will assist you in resolving the issue with the courier partner. In case you receive a damaged package, we request you to record an unwrapping video and share with us.

For any shipping-related queries, please contact us at house.of.dipsa@gmail.com or +91 7021245927.